Deirdre Saoirse Moen

Sounds Like Weird

The Rage Inducing Problems of Not Requiring Double Opt-In

04 June 2014

You’re now connected to Zaid from Amazon.co.uk
Me:You don’t have a menu option for “someone was a dumbass and used my email address for their Amazon account and it’s pissing me off that you let them do so without double opt-in.”
Zaid:Thank you for contacting Amazon.co.uk. My name is Zaid. May I know your name, please?
Me:Deirdre
Zaid:Hello Deirdre.I understand your concern about the account. I’ll help you with this issue but please refrain from using any inappropriate language.
Me:deirdre@icloud.com needs to be removed from your database.
I don’t know Ms. McCloskey or her email address.
Zaid:Could you please elaborate your issue?
Me:I am not she. She signed up with my email account. I thought that was pretty clear.
Since Amazon doesn’t require confirmation of an email address, that means I’m getting spam.
Zaid:Are you referring that you are receiving e-mails of other person ?
Me:Yes.
Zaid:Thanks for confirmation.
I will help you in changing your e-mail address Deirdre.
Before I’ll be able to view your account, I’ll need to do a quick security check. Would you please confirm the complete name, email address and billing address on your account?
Me:I DO NOT WANT TO CHANGE IT
I AM NOT THAT PERSON
Zaid:I understand, Before I’ll be able to view your account, I’ll need to do a quick security check. Would you please confirm the complete name, email address and billing address on your account?
Me:Please remove MY email address from SOMEONE ELSE’S account.
Get me your supervisor.
How the frak would I even know all that unless I logged into someone else’s account? That’s morally wrong.
Zaid:I’m sorry for the situation.
Before I’ll be able to view your account, I’ll need to do a quick security check. Would you please confirm the complete name, email address and billing address on your account?

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