Deirdre Saoirse Moen

Sounds Like Weird

Cable: The Final Insult

09 August 2011

Rick and I drove our Comcast equipment back to its home in Foster City on Saturday morning on the way up to the city. The man behind the counter gave me a stickie that said $14.48 — as in the amount I’d be refunded.
Catch is, I had a bill that wasn’t yet paid (or due), so that wasn’t the final number.
A few minutes ago, I got an email: “Your Aug 7, 2011 Comcast billing statement is ready for viewing.”
So I tried to log on, curious what the final total is, and this is what Comcast’s site said:

You do not have access to account or billing information. Please see the Primary account owner to view and pay the bill online.

How incredibly dorktastic.

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